Carglass® Switzerland
We are Carglass® Switzerland
Carglass® Switzerland supports Swiss drivers—individuals, businesses, and fleet managers—to ensure their safety and comfort on the road. As experts in automotive glass repair, replacement, and recalibration, we embody safety, reliability, and the highest quality standards—with passion.
With 26 service centers across the country and more than 50 mobile units, we are always close to you, wherever you are. Our 150 employees, certified technicians, and customer service experts handle your vehicle's glass with precision, speed, and simplicity. Our customer service team is available to meet your needs as quickly as possible.
Every day, all our teams are dedicated to providing assistance in case of glass damage. Your safety and satisfaction are at the heart of our priorities.
Our services
We offer a full range of automotive glass solutions, combining cutting-edge technology with expertise:
- Repair and replacement of windshields, side windows, rear windows, and panoramic roofs. Learn more about our services
- ADAS camera recalibration for optimal safety.
- Flexible service available at our service centers or at a location of your choice. Learn more about our services
We always prioritize repair over replacement, a faster, more cost-effective, and environmentally friendly approach. Thanks to our high standards, 98% of our customers would recommend Carglass® to their network.
Carglass® Switzerland: A guarantee of quality and sustainability
At Carglass® Switzerland, our certifications reflect our commitment to excellence and the well-being of our employees.
- Great Place to Work® Certification: Recognition of our rewarding and fulfilling work environment for our employees.
- EcoVadis Gold Medal: Proof of our responsible management and commitment to sustainable development.
- ISO 9001 Certification (since 2009): A guarantee of impeccable quality and optimal customer satisfaction.
These distinctions highlight our continuous efforts to meet the expectations of our customers and partners with the highest quality standards.
Commitment to customer satisfaction
At Carglass® Switzerland, every customer matters. We regularly conduct satisfaction surveys to gather your feedback and continuously improve our services. Your opinion helps us build an even better customer experience.
A leadership team committed to excellence
The leadership team at Carglass® Switzerland embodies our values of quality, innovation, and customer service.
Our management team can be reached at: direction@carglass.ch
Alexander Bleuel, General Manager
Alexander Bleuel has been Carglass® Switzerland’s General Manager since May 2013 and has extensive experience in the automotive sector. Previously, he was General Manager in the car manufacturing industry, in Switzerland and Germany.
Remo Hellmüller, Director of Operations and Supply Chain
Remo joined the management team in April 2017 to lead operations and logistics management at Carglass®, ensuring operational excellence and creating the right environment and capabilities to deliver exceptional service to our customers.
Richard McCrea, Director of Finance and IT
Richard joined Carglass® Switzerland in 2020 as Director of Finance and IT. He has extensive experience in finance, having previously held leadership roles at Procter & Gamble and Coty. At Carglass® Switzerland, he oversees the Finance, IT, HR Administration, and Quality departments.
Our events: Best of Belron® and Spirit of Belron Challenge
We organize and participate in events that celebrate technical excellence and our core values:
Best of Belron®:
An international competition where our technicians showcase their expertise, judged on criteria such as quality and speed of service.
Spirit of Belron Challenge (SOBC):
A sports and charity event where our teams come together to support local initiatives. In 2024, we raised more than X CHF for Swiss charities.
Our commitment to innovation and sustainability
At Carglass®, we are committed to a sustainable future by implementing innovative and concrete initiatives. We prioritize glass repair, which helps reduce CO₂ emissions, while recycling 100% of used glass. This approach is part of ambitious projects, such as the creation of the first circular windshields.
At the same time, we are accelerating the transition of our fleet to 100% electric vehicles and promoting carbon-neutral transportation methods. Additionally, we actively support charitable causes such as Afrika Tikkun and the Théodora Foundation, while promoting diversity and inclusion within our teams.
A global presence through the Belron® group
Carglass® is part of the Belron® Group, a global industry leader that includes prestigious brands such as Autoglass® in the UK and Safelite® in the US. This worldwide network allows us to benefit from the latest innovations and maintain exceptional quality standards.
