Manufacturer Warranty Maintained with Carglass®
Carglass® Services Maintain Your Vehicle’s Manufacturer Warranty
When you have your automotive glass repaired or replaced at Carglass®, your manufacturer warranty remains intact. We only use glass that meets original equipment manufacturer (OEM) standards and strictly follow the recommendations of car manufacturers.
Manufacturer Warranty
The manufacturer warranty is an additional service provided by the manufacturer when purchasing a new vehicle. It may vary depending on the manufacturer (e.g., bodywork warranty against corrosion, provision of a replacement vehicle in case of repair, etc.) and generally lasts longer than the legal warranty (3 to 5 years). Professional repairs or replacements carried out by Carglass® do not compromise this warranty.
The Legal Warranty: Your Rights Are Protected
Under Article 210 of the Code of Obligations (CO), every new car benefits from a 2-year legal warranty covering the absence of defects. Repairs or replacements performed by Carglass® have no impact on your rights under this warranty. You can therefore rely on our services with confidence, knowing that your warranties remain intact.
Restrictive Warranty Conditions Are Prohibited
Car manufacturers cannot limit or cancel the manufacturer warranty simply because a repair was carried out by a third party such as Carglass®.
Contractual terms that seek to restrict consumer rights in this context are legally inadmissible. However, the manufacturer is not responsible for defects resulting from normal wear and tear or caused by third parties.
Why Is the Manufacturer Warranty Maintained?
Technicians Trained in Advanced Technologies
At Carglass®, all our technicians undergo continuous training to master the latest automotive glass technologies and techniques. Thanks to their expertise and the use of advanced tools, we provide reliable service that meets manufacturer requirements.
Carglass®: A Trusted Partner
We partner with many insurance companies, making it easier for you to receive seamless service in the event of damage covered by your glass breakage insurance. Our expertise and commitment to quality standards make Carglass® a trusted provider aligned with car manufacturer requirements, so you can drive with peace of mind after every repair.
In Case of a Claim
If you experience any issues after a Carglass® service and wish to assert your rights under the legal or manufacturer warranty, our customer service team is here to help. Contact us via our online form or by phone at 0800 818 008 for assistance.